Quality Care is Our Commitment

• A local doctor calls regularly to make routine checks on general health grounds. A dentist, optician and chiropodist make periodic visits.
• Round the clock loving care is provided with the support of committed and specially selected care staff.
• Our staff undergo an induction and continuous in-house training programme to ensure the maintenance of the highest possible standards of care.
• Each resident is allocated their own key worker responsible for all aspects of residents’ care and well being.
• Residents share their own Care Plan, specially tailored to meet their own personal needs, which covers health, physical, emotional and spiritual aspects.
• These plans are regularly updated and residents and their families are involved to ensure that they are both practical and suited to meet changing needs.
• At Grassmere we have a Quality Assurance System in place, which is audited annually by independent external auditors.